John Meyers, 515 Housing Consultant


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Carl Grate
Acting Director
Multi-Family Housing Portfolio Management Division
Rural Housing Service, USDA Washington, D.C.

Addressing CARH:

I am here to share with you a little bit about what is going on in the multi-family housing program, particularly from the servicing side. Usually I’m not a very popular person at these gatherings because I am a loan servicer. So you kind of know where that puts me — some of us like to refer to us as the junkyard dogs, so to speak: We come looking.

I do want to say that I believe very strongly that our portfolio is alive and well. We are in good standing and could probably stand up to any other Affordable Housing portfolio.

We do have about 18,088 projects as of May 30, which translates to a little over 455,000 units. There is an outstanding principal balance of $11.8 Billion. So, to augment the fact that we believe we are alive and well, there is only a 2.0% delinquency — that’s only 300 to 400 projects — which we’re very proud of.

Inventory Properties

Our servicing efforts have translated into some Inventory Properties, in other words, properties that we have had to take into our possession via some sort of liquidation action. But actually, it’s only 8 projects with 124 units with a portfolio value of $2.5 million. I think that’s a number we can all be proud of. We don’t like being a landlord, and of course these 8 projects include some Labor Housing units that are the on-farm type where the farm is no longer in business and we’ve had to take over ownership of those projects. We have most of those committed to be sold, so within our next couple of reporting periods we think we should be looking a lot better than that.

One of the things that we are doing, and a lot of you are familiar with, is the Multi-Family Integrated System — MFIS. MFIS has become a real good management tool for us and for you as well. Now, some of you may not think so because MFIS categorizes projects and you end up being, maybe, in a Category D, which is not the place you’d like to be.

19.1% Category D

As of the end of May, we had 19.1% of our portfolio in a Category D. That’s a little high, but we haven’t panicked because, as a lot of you know, it includes getting in some of the audits and getting budgets approved and what have you. So when you go kind of back and forth on getting budgets approved, that number stays a little bit high, although it includes some of the other things such as delinquencies, Health and Safety and deferred maintenance types of issues. We’re not that concerned, again, because it contains things like unapproved budgets.

One of the things it has also done in terms of managing the portfolio is it made our managers really look at the portfolio from the standpoint of what’s really happening and being able to have a better dialogue with you as owners and managers. We’re very excited about the fact that this is a tool they have and can use; when used properly, it can benefit them in managing the portfolio. There’s been a recent upgrade to that system and of course there’s an ongoing upgrade in process that we hope to have out by Fall this year.

MTFS is up and going. We’ve got all States with the hardware uploaded, with the exception of five, and we expect those States to have their software loaded fairly shortly. We’ve got 3,147 of the Partnership Agreements, which is little less than 20% of our portfolio. Larry Anderson tells me that is coming along fairly well although we would like to see that number begin to escalate.

One of the things you hear a lot about is consistency; Jan talks about consistency in the program. One of the ways we’re doing that, of course, is through the Reg Reinvention, training, and other initiatives.

OIG Initiative

It was mentioned about the OIG and the Rural Housing Service initiative; I won’t say a lot about that other than to say the preliminary reports really are not showing us in that bad of a light. That’s not something we didn’t expect. It is showing that we probably do need some rule changes and this issue of consistency and understanding the regs, consistency across State lines, and people in the field really understanding what we intend the regs to be about.

Tenant Initiative

We also beginning to open up an avenue on Tenant Initiatives, something that this Agency probably has not been too involved in like HUD, where you have quite a few Tenant Initiatives going. We don’t have a lot finalized at this point, but I will tell you we’re looking at several proposals on a case-by-case basis. Hopefully, the new regs will have more guidance on Tenant Initiatives. A couple that I will just share with you — we’ve received some proposals (incidentally, this would be an approved project expense): a computer learning center where management will provide the space, we may allow some moneys for the purchase of software. In the case of the proposals we’ve had, the computers are being donated and a local community college will provide the training, etc. Depending on the cost, and some of this can be a project expense, we are working on a case-by-case basis, looking at what kinds of costs and what we would allow as a budget expense. Drug awareness programs are others. And you will be hearing a lot more about these in the very near future.

On program consistency, we talked about training. We are now, as we speak, preparing to put on three new employee training courses this summer in St. Louis. Interestingly enough, we call them “new employee” training courses, but it is really basically for people that are new to the program. We did a survey of the last two courses we had, and the numbers show that the average time with the government or with the Agency was about 17 years — for people in the program, less than two years due to reorganization. They don’t have the history or the skill or the experience in the multi-family program. We’re also offering an IREM course; one of the interesting things about this is it will be given from the satellite centers so our people will not have a big cost impact — they can go into HUD centers if they are available or even do link-ups from State Offices or other offices where we have that capability, even in some of the community colleges. One course that we’ve had a lot of mileage out of is the Community Development course given by the University of Maryland — it has been a very intense, couple week course, but it has been well received. And, we think it increased the knowledge of our people and carries our people to another level in understanding community development.

So these are some of the things we are trying to do to get at this issue of consistency. Getting people to understand community development as a whole; the technical side of the program as well.

Prepayment and Office of Preservation

We staffed the Office of Preservation with a couple of detailees for a short period of time. Larry Anderson and Cynthia Reese-Foxworth are the individuals who have initial responsibility for the Office of Preservation. I will say they are not doing regulation changes at this point; that is a part of the overall rewrite package. We are going to be doing some policy changes in terms of where and how incentive packages will be reviewed. Jan has been committed that we will look at all of those at least here at the national level and provide some form of input and approval and/or concurrence with those packages. So we’re trying to get again at this issue of consistency. Mr. Meyers, I’m sure you’ll be glad to hear about that and we welcome your input as well.

Funding for Preservation

In the area of funding for Preservation, we have funded everything through the fourth quarter. We have only about a little over $1 million for the third quarter put out. Fourth quarter coming — we have only a little over $1 million. We still have about $23 million in incentive loans that need to be funded. As you all know, the money is not there.

We have a lot going on. Our people are busy, and I’m not making any excuses. I just want to say that to say if our response time to you is suffering in any way, be it through a direct response that you need from us or through the States, please let me or any other staff members know. One of the things we do try to pride ourselves on is quick turnaround time on responses to the public. My phone is always there, and I like to know about issues that you have about servicing the portfolio and response time.


Next: Remarks by John Pentecost

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